Frequently Asked Questions
What is the time difference?
Finland is two hours ahead of the UK.
What is the local currency?
The currency in Finland is the Euro. We strongly recommend that you purchase your Euros in the UK prior to travelling, as the option to change money in resort may not always be possible. Most shops will accept major credit cards and a limited number accept sterling.
How much daylight will there be in December?
During December there is four to five hours of daylight hours on average. This is termed as ‘graylight’ in Finland and is usually between the hours of 1000 and 1430. (This may vary up to an hour based on location.) Either side of these times it will be as night-time. Snow ensures a good level of reflection which makes it possible to see where you are walking. The darkness adds to the magical setting of your surroundings and this is emphasised by using the natural light of fires and outdoor candles (where appropriate).
Will I see the Northern Lights (Aurora Borealis)?
In the north of Finland the chances of seeing this phenomena is greatly increased. On a clear night if you are lucky you may see the Aurora Borealis which appear across the sky in white, red or green lights dancing through the atmosphere.
Are the tours suitable for single parents?
Our Lapland tours are family orientated and this, of course, includes one-parent families too. Transun is happy to advise that NO price surcharges apply when only one adult is travelling with a child/children.
Are the tours suitable for infants?
Due to the extreme weather conditions in Lapland we strongly recommend that you do not take infants under the age of two on our inclusive day breaks. This is because a great deal of time may be spent outside in extreme arctic conditions.
Are the tours suitable for adults travelling without children?
Our tours can be enjoyed by adults travelling unaccompanied by children since there is a wide variety of activities suitable for adults.
Is the trip suitable for disabled or severely ill visitors?
For many years we have been taking visitors suffering from a range of severe disorders on our trips to Lapland, and we know that a successful visit can be a dream come true. However we cannot provide any special assistance or care, and we do not have specially made vehicles nor adapted sleighs etc to offer specialist facilities to those who need them. While our staff have always done their best to help, they do not have specialist training in care for the disabled, so we strongly recommend that specialist carers who are experienced in providing expert help (lifting, etc) accompany any disabled travellers. Certain resorts are more suitable than others for physically challenged visitors and you are advised to discuss your needs with our staff before making a reservation. Additionally you must complete and return to us a checklist prepared by ABTA that fully informs us of your needs. Please note that acceptance of your booking by us does not mean that your needs will be met.
Group travel
If you want to enjoy a day break or short break to Santa’s Lapland in a large party, Transun has some great deals for group bookings. We offer a wide selection of Transun accommodation can cater for groups. Telephone us or speak to your travel agent about our generous group booking discounts.
What insurance do I require?
Please note it is essential that your insurance policy covers you for ‘winter sports’. The recommended Transun policy detailed on page 45 provides adequate cover whilst you are on your trip. A policy that does not cover you for ‘winter sports’ (including snowmobiles) is not adequate cover and your booking may be refused if you do not have valid cover. Short break visitors should also ensure that they have a Delay Protection Plan clause similar to our own insurance to avoid difficulties in the event of any delay.
Will I be able to have a go at some skiing while in Lapland?
For clients on our short break trips there are opportunities to ski at most of our destinations, including hire of equipment. Our representatives in resort will be able to point you in the right direction. You will need to arrange special ski insurance as Transun’s activities do not include skiing and therefore the insurance does not provide cover for this.
Will we find Santa Claus?
We all know that the real Father Christmas, though busy, has all the time in the world for children. And he often has presents ready for the children who visit him in his Lapland home. We are sure to find Santa, but when and where, that is the question!
Will I have the chance to buy some souvenirs?
In addition to a few shops at Lapland’s airports, there are souvenir shops in Levi, Yllas Snow Village, Saariselka and Rovaniemi, notably at the Arctic Circle Village.
Lapland Holidays Christmas Holidays Lapland Day Trips Lapland Breaks Santa Holidays |
